Customer Reviews:
Showing reviews 1-5 of 34
 An easy way to add storage to your network August 31, 2010
Thomas J Smies
1 out of 1 found this review helpful
I found the Buffalo NAS to be very easy to install and use. The software makes it very easy to map a drive to the NAS. I have purchased a total for four NAS from Buffalo. One pair is my archive (one is primary and the other is backup). A third serves as backup to what is on my PC and the fourth is on my daughter's network. I have not attempted to use the internet access feature.
Tom
 Very Good Produce August 19, 2010
Clarke A. Draheim (Camp Pendleton, CA United States)
1 out of 1 found this review helpful
Just as advertised, easy to setup and use. It is slow as the other reviews say, and is not really meant to be a drive you work from but one that shares files like music or video, which it does well.
Pretty decent, not perfect July 5, 2010
Dave
1 out of 1 found this review helpful
I got this after having tons of trouble with my pc media server. When the pc server worked, it was fantastic, and I streamed to both my xbox and buffalo media player. but it often wouldn't work and it was incredibly frustrating. The NAS is great for this, it's reliable and I haven't had any problems with compatibility. Copying a large amount of files over the network is really tough though, my pc seems to lose ability to see the nas every once and a while, and even a short interruption leads to copying to stop altogether. Seems to be improved with the latest firmware, but copying directly using the usb helps a bunch. Unfortunately it doesn't seem to recognize all external drives, and when it can't see one it crashes - requiring a reboot. Documentation is super-scarce, the admin is largely self explanatory though. Things like the port number for the media server (which is Twonky, btw) are hard to find....and terribly useful for say, streaming to your mobile device (I think it's 9050 as it turns out).
Anyway, all around it's a solid product with occasional problems. Certainly a far superior solution to running a media server on a pc. just need to work out the kinks.
 Fan Failure June 22, 2010
A. Uy (Walnut Creek, CA USA)
1 out of 2 found this review helpful
I had this product for a couple of months, now it keeps on hanging. The fan is not working anymore. Dont buy this product.
 RMA will get you a refurb and you'll pay shipping too June 10, 2010
Phil (San Diego, CA) (San Diego, CA)
1 out of 1 found this review helpful
The first unit I purchased went belly up a week after I bought it. I work in IT, in network storage no less, so I know my way around diagnosing these situations. The Buffalo tech support person was congenial and helpful. Within 30 to 60 minutes he concurred that my diagnosis was accurate. The next step was to RMA the device. With all my data on it. Lovely.
There were two gotchas with the RMA. One, you pay shipping. It came to $20. Two, what you receive in exchange is a refurbished unit. So you're paying full retail, plus $20 shipping, for a refurb. I realize that their business model says they need to do something with refurbs but I don't think pawning them off for RMAs is a good idea.
After 13 months or so the unit took a tumble off the counter. It was saved from hitting the floor by the short ethernet cable, but the event still resulted in the unit failing. Understandable and not a fault of the manufacturer or the product. But the next step would be to recover the data. The flashing code indicated a problem with the internal motherboard and sure enough a tiny component had come loose from the mobo and was rattling around in the unit's case. Opening the case guarantees that any warranty is voided but at this point it was expired anyway so I retrieved the drive.
Inside the snazzy case is a standard 1TB SATA drive by a brand name manufacturer. In my case it was a Samsung HD103UJ. The data may be recoverable but the drive is formatted with a unix file system. I hear the pricier versions of Windows 7 and perhaps Vista have an NFS mounting utility. There are any number of utilities for mapping an NFS drive over a network but so far I haven't found anything that would allow me to put the drive in one of those "attach it as a USB device" cases for mounting as a local device.
Needless to say, this is annoying, and the data has now been unavailable for the past few weeks as a result.
On a side note, the Buffalo device had a USB connector on the back for attaching an external hard drive. Catch is, if you've got a drive with data already on it, the drive probably needs to be formatted using the Buffalo utilities before you can use it.
In all fairness, the other 90% of the time this drive worked great. Occasionally I would need to address errors like "this network name is already in use". This would prevent you from being able to access the default L: drive containing the Buffalo drive's share. However, entering the UNC path into Windows Explorer was an easy workaround.
Showing reviews 1-5 of 34
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